Event Date: August 13, 2020

Healthcare – what do you do during ALERT LEVEL 3?(as at 13 August, 2020)

1.Feeling well?


2.Feeling unwell? Do you need testing or care?

COVID-19 symptoms are similar to many other illnesses (like influenza) and do not necessarily mean you have COVID-19. The symptoms can include:

√ Cough

√ Sore throat

√  Runny nose

√  Fever

√ Loss of smell

√ Shortness of breath. (This could be a sign of pneumonia and you should seek immediate medical attention).


If you have any of these symptoms?

                √ Call your local Family Doctor (GP)/ Urgent Care Clinic, OR

                 √  Call Healthline, 0800 358 5453 for health advice (choose Option#1 for language support, stay on the line, then say the language you want e.g ‘Korean’, OR

                 √ Go to a COVID-19 Community Testing Centre (CTC):

Auckland DHB

Counties Manukau Health

Waitematā DHB,


If you need to access other care, call your health service first:

√  GPs/Urgent Care Clinics are open

o  Call them first if you are sick or have any health concerns

√ Planned care in hospital

o  Strong measures are in place to keep you safe in our hospitals. Hospitals will continue with planned care for surgery or clinic appointments unless you are told otherwise by the service

√ Hospital visitor policy

o  Check your local DHB’s website or Facebook page for information on their hospital visitor policy:

Auckland DHB

Counties Manukau Health

Waitematā DHB,

3.Is it an Emergency?

  • Call 111OR
  • Go to your nearest hospital Emergency Department (ED). ED is open.

Be vigilant – protect yourself and others

√  Wear a face mask or covering if you need to leave your house,

√  Maintain 2m physical distance if not wearing a face mask or covering

√  Continue to wash your hands for 20 seconds, and sneeze and cough into your elbow

√  Disinfect commonly used surfaces at home and at work

√  Stay home if you’re sick

√  Keep a record of your daily movements- this will help with contact tracing,

√  Be kind

For translated information, go to: