HEALTHCARE – WHAT DO YOU DO DURING ALERT LEVEL 2? (AS AT 31 AUGUST, 2020)
Event Date: September 3, 2020
Healthcare – what do you do during ALERT LEVEL 2? (as at 31 August 2020)
1. Feeling well?
- You can leave home, but you must follow public health measures and consider others around you
- Follow the Alert level 2 directions in place for the Auckland region,
2. Feeling unwell? Do you need testing or care?
- If you are in Auckland and have any cold or flu-like symptoms, you should get a COVID-19 test. The symptoms of COVID-19 can include:
√ New or worsening cough
√ Sore throat
√ Temporary loss of smell
√ Runny nose.
- If you have any of these symptoms?
1. Call Your family doctor (GP) first -call ahead to find out if you need a test and follow their advice
2. Go to a Designated GP
3. Go to an Urgent Care Clinic, or
4. Final option go to a COVID-19 Testing Centre (CTC)
- Call Healthline, 0800 358 5453 for health advice (choose Option#1 for language support, stay on the line, then say the language you want e.g ‘Korean’.
- If you need to access other care, call your health service first:
√ GPs/Urgent Care Clinics are open
o Call them first if you are sick or have any health concerns
√ Planned care in hospital
o Strong measures are in place to keep you safe in our hospitals.
o Go to your appointments unless you are told otherwise by the service. See each DHB’s info below on their website.
√ Hospital visitor policy
o Alert Level 2 visitor rules will be in place. Check your local DHB’s website or Facebook page for information on their hospital visitor policy:
Auckland DHB, http://www.adhb.health.nz/your-health/covid-19/#CTCs
Counties Manukau Health: https://countiesmanukau.health.nz/covid-19
Waitematā DHB: https://www.waitematadhb.govt.nz/patients-visitors/covid-19-information
3. Is it an Emergency?
- Call 111, OR
- Go to your nearest hospital Emergency Department (ED). ED is open.
Protect yourself and others
- Stay home if you’re sick
- Face coverings:
√ You must wear a face covering on public transport if you are aged 12 and over
√ You are strongly encouraged to wear a face covering when you leave the house,
- Physical distancing:
√ 2m in public e.g. shopping malls, parks
√ 1m in controlled environments where contact tracing and other public health
measures are in place e.g cafes, gyms, faith-based settings
- Continue to wash your hands for 20 seconds, and sneeze and cough into your elbow
- Disinfect commonly used surfaces at home and at work
- COVID-19 ‘loves crowds’- Only 10 people max. for all social gatherings except for
funerals and tangi
- Keep a recoord f your daily movements- this will help with contact tracing,
- Be Kind
Need to talk?
- Asian background? Asian Family Services free helpline for English, Mandarin, Cantonese,
Korean, Vietnamese, Japanese, Thai and Hindi languages, 0800 862 342, Monday to
Friday, 9am to 8pm, https://www.asianfamilyservices.nz
- Former refugee background living in the Auckland region? Free call RASNZ Support &
Information Line, 0800 472 769, Monday to Friday, 9am to 5pm,
- 1737 – Need an interpreter? Stay on the phone and listen to music, then tell the call
worker your language, for example ‘Korean’, www.1737.org.nz